Privacy Notice

Ondigo Technologies is committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard it. This Privacy Notice provides an overview of how we handle your information in accordance with all applicable data protection laws and regulations. This Privacy Notice is applicable to all our Services accessed by you. This Privacy Notice is designed to work in conjunction with our Privacy Policy. By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Notice.

Information We Collect

We may collect, use, and process the following categories of personal data:

• Personal Identification Information: Name, government-issued identity number, date of birth, gender, contact details (e.g., contact address, email address, phone number), and any other detail necessary for identity verification.
• Financial Information: Account details, card details, payment details, transaction history, linked account information, and any other relevant financial information.
• Technical Information: IP address, device type, browser type, login information, location, and any other relevant log information.
• Usage Data: Data related to your interactions with our services, including card usage, location data for transportation purposes, and preferences.
• Parental/Guardian Information: For minors using our services, we collect the details of the Responsible Account Holder linked to the minor’s account.

Legal Basis for Using Your Personal Data

The legal basis for collecting, using, and processing your personal data at Ondigo Technologies are:

Your Consent: When you agree to the collection and use of your personal data by Ondigo Technologies.

Contractual Obligation: We require your personal data to provide our services to you. Without this data, we cannot fulfill our obligations.

Legal Obligation: We are legally required to comply with applicable laws and regulations, including those aimed at preventing money laundering, terrorism and arms financing, preventing fraud, and verifying your identity. To meet these legal requirements, we must collect and retain your personal data.

How We Use Your Information

We use your data to:

Provide, manage, and improve our Services.

Process transactions and maintain accurate financial records.

Verify user identities and prevent fraudulent and illegal activities.

Communicate service updates, offers, promotions, and customer support messages.

Comply with legal and regulatory requirements.

How We Share Your Information

Your information may be shared in the following limited circumstances:

With Service Providers: Trusted third parties who assist in delivering our services, such as payment processors and technical support.

Legal Compliance: When required by law, court order, regulatory requests, or law enforcement authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, and the entity will continue to process your personal data in accordance with this Privacy Notice, or a modified version that will be communicated to you. Please, take note that we do not sell your personal data to third parties.

Data Security

The security of your personal data is important to us. We implement appropriate technical and administrative measures to protect your data from unauthorized access, loss, theft, misuse, or alteration. Our security measures also include providing secure servers, firewalls, and data encryption. We are committed to taking all reasonable steps to ensure that your personal data is well protected. Retention of Data We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, or resolve any dispute. Our retention of your data is in accordance with limitation periods or retention obligations required by applicable laws.

Your Data Protection Rights

In accordance to applicable data protection laws, you may have the following rights as a user:

Right to be informed about how we collect and use your data, as we have outlined in this Privacy Notice.

Right to access your personal data and request a copy.

Right to correct or update inaccurate or incomplete information.

Right to request the deletion of your data where applicable.

Right to object to the processing of your data, which may affect our Services to you.

Right to withdraw consent at any time where consent is the basis for processing.

To exercise your rights, please, reach out to us using the contact information provided.

Data of Minors

We collect limited personal data of minors only with the consent of the Responsible Account Holder. The Responsible Account Holder linked to the minor’s account is responsible for managing and overseeing the minor’s use of our Services. Modification of Privacy Notice

We reserve the right to update this Privacy Notice from time to time to reflect changes in our Services, and we will notify you of significant changes. This ensures that you are always informed about how we handle your personal data.